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Direct Energy Services, LLC Scam?
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Dustin's avatar
Dustin - 8 years ago
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A few months back I received a flyer on my door from Direct Energy claiming that they could save me money on my gas bill by allowing them to sell me gas through Columbia. My hookup would still be provided by and billed for by Columbia so I would see no difference in how I was currently receiving my gas or paying for my gas. 

Yesterday evening a representative for the same company showed up at my door.  I am not a fan of companies showing up at my door uninvited and unannounced and I don't believe that most legitimate business conduct business in this manor.  The man standing at my door explained that he was here to make sure that I was receiving my discount on my gas bill.  While wondering why he wouldn't already be aware of discounts I was receiving if he was with the gas company, I asked him what he was talking?  The man replied that if I could just show him my gas bill that it would save a lot of discussion and he could make sure I was getting my discount.  I grabbed my most recent gas bill and showed it to him because I wanted to hear what he had to say and I figured that him looking at my gas bill couldn't cause too much harm.  After looking at my bill the representative stated that I wasn't receiving my discount and asked if I could sit on the porch with him for a moment and discuss my bill.  I entertained him because I was curious to what he had to say.  The man basically stated that Columbia Gas doesn't make money off of selling the gas but by providing the hook up to the house and that by allowing Direct Energy to sell me the gas  he could provide a 3% discount on the cost of the gas. He said the only thing I would notice different would be that on my bill the price for gas would be broken out of the total cost so that I could see my discount.  This sounds great but I was very leery and told the man that I didn't want to sign up for something that I haven't investigated myself and that I would do some research and would call his company if I was interested.  The man replied that there isn't any investigation that needs to be done and that he had already explained the facts to me.  He said I will go ahead and sign you up.  His pushiness was a major red flag to me.  I explained to him that I didn't know him from anyone else on the street and that if I were to take his word without doing any research that I would be an idiot.  In a frustrated kind of rude manor the man told me that I could do what I wanted and he was sorry for bothering me.


I have learned over the years that people that are very pushy and try to coax you into doing something spurt of the moment are usually people that cannot be trusted.  I urge anyone that has this company come to their door to turn them away or at least tell them that you will do some research before getting back to them.  I imagine that they will probably give you a discount for 6 months or so and then hike the rate up.  At that time you would have to call and work with the gas company to try and get them removed from your bill.  I have dealt with these kind of situations with phone companies on the corporate level and it is usually a major pain to get their charges removed.

If anyone else has any information on this situation and this company please leave comments below so that we can keep each other informed on this situation.



 

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JAG - 2010/07/22 - 23:22:12
Good thing you didn't let him sucker you in....Ha Ha Ha........
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2010/12/24 - 09:07:05
[ hide comment ] - Guest [ Guest] - 2010/12/24 - 09:07:05
you have no idea what you are even talking about
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[ show comment ] [ hide comment ] - SAYYYY WHHAATTT [ Guest] - 2012/02/10 - 15:41:06
[ hide comment ] - SAYYYY WHHAATTT [ Guest] - 2012/02/10 - 15:41:06
It is a scam, they dont even work directly with DE. They are an out sourced sales company called cydcor. They are based out of Independence Ohio. Better Business Consultants
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The guy at your door [Guest] - 2011/01/13 - 21:53:06
This is definitely NOT a scam. The agents at your door are performing a public service giving people the opportunity to take advantage of competitive rates & not just the ones set by your local utility. That's why your public officials pass deregulation legislation. The agents performing this work would often like to leave their information behind to be contacted after you do your due diligence, but do not have that luxury because industry regulations do not allow it. Many times customers take advantage of the reduced rates they learn about from these agents by signing up online or calling in. The agents receive $0 in compensation for providing you with this useful information. And remember...99.9% of scamming happens where??? Online!! Typically not from real people in your community trying to make a living by (I know this is a radical idea) actually doing business face to face.
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2011/03/15 - 18:17:21
[ hide comment ] - Guest [ Guest] - 2011/03/15 - 18:17:21
You must work foe Direct Energy.I can't and wont trust anyone without checking into their business,that is only common sense.
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[ show comment ] [ hide comment ] - Bryan [ Guest] - 2011/07/12 - 16:46:40
[ hide comment ] - Bryan [ Guest] - 2011/07/12 - 16:46:40
know won hear nows howe too spel
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/01/31 - 19:23:52
[ hide comment ] - Guest [ Guest] - 2012/01/31 - 19:23:52
LOL. I noticed that, too!
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[ show comment ] [ hide comment ] - antonio345 [ Guest] - 2011/07/29 - 22:18:31
[ hide comment ] - antonio345 [ Guest] - 2011/07/29 - 22:18:31
Yes, you right ! they are no a scam. they are thiefs with tie...I know my neighbors have service with TXU energy..and changed with them, they were paying with txu an average of 150.00 every month, with Direct energy was increased to 265.00 !! is that a help for people who work hard to have what they need? Hello..give ma a break!! they are stilling money from good people..that it...
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[ show comment ] [ hide comment ] - David [ Guest] - 2012/02/11 - 09:09:09
[ hide comment ] - David [ Guest] - 2012/02/11 - 09:09:09
This company is a scam they come to your door and tell you are going to save you money you sign a contract for a year. And you ask them what do you after the year they tell you nothing then after that year is up they begin to charge you more then your regular electric company does I know I just found out I was paying 10.35 per kwh as my regular electric company was only charging me 9.076 per kwh. Cancel Direct Energy asap it is a scam if you want to pay more money for your electric bill.
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[ show comment ] [ hide comment ] - David [ Guest] - 2012/02/11 - 09:09:39
[ hide comment ] - David [ Guest] - 2012/02/11 - 09:09:39
This company is a scam they come to your door and tell you are going to save you money you sign a contract for a year. And you ask them what do you after the year they tell you nothing then after that year is up they begin to charge you more then your regular electric company does I know I just found out I was paying 10.35 per kwh as my regular electric company was only charging me 9.076 per kwh. Cancel Direct Energy asap it is a scam if you want to pay more money for your electric bill.
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Joe [Guest] - 2011/01/21 - 14:46:29
You Should research more before scalating the issue, this agents live their name and number to you in the contract. People like you is blind because you have acces to the information. I guess is easier to take the easy way. We have to fight back the ignorants.
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/03/19 - 17:16:30
[ hide comment ] - Guest [ Guest] - 2012/03/19 - 17:16:30
Learn how to spell if you're going to post, please.
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direct energy door to door salesmen [Guest] - 2011/02/01 - 12:14:24
The man was telling the truth about saving you money no scam here just hard working men and women trying to make an honest living and the fact that you had no interest in his product yet toyed with him and ''humored'' him makes you an a hole. If your not interested in saving money then fine tell him not interested because unlike you this man is trying to earn a wage and save money.
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Guest [Guest] - 2011/02/02 - 11:39:30
you are right. direct energy services is a scam company. it cheated us for billing.
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[ show comment ] [ hide comment ] - Heidi [ Guest] - 2011/02/19 - 20:12:36
[ hide comment ] - Heidi [ Guest] - 2011/02/19 - 20:12:36
They are a third party provider. They resell for the main company, from wholesale commodities they purchased. State dergulation allows for them to lower your bill. How else are they supposed to contact you then by door? Call you on the phone. Do you honestly think you would give a telemarkter one ounce of your time? Have some faith in humanity and quit being such a pessimist.
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julius [Guest] - 2011/02/28 - 22:36:39
it is a SCAM. The sales rep should offer a quote without even looking at the invoice. He who gives a number first loses....and the loser ends up being the homeowner.
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Alex [Guest] - 2011/03/24 - 12:08:11
I love reading crap like this. What part of this is a scam? Go ahead and research the company; Direct Energy is part of Centrica...a Global 500 company. A salesperson is trained to impulse and sell their product, just like an infomercial or commercial. >I am not a fan of companies showing up at my door uninvited and unannounced and I don't believe that most legitimate business conduct business in this manor. Really? Cause it's either that or telemarketing. I doubt one day you're going to research deregulation online and get a better rate. So how else would they sell their product?
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2011/05/17 - 11:43:25
[ hide comment ] - Guest [ Guest] - 2011/05/17 - 11:43:25
How come they show up with no business card, they do not look professional or act professional in any way?
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[ show comment ] [ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:32:46
[ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:32:46
IF YOU WANT TO SIGN UP ,,,STFU AND DONT SIGN UP.... (FIRST KNOW HOW TO READ YOUR BILL)
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Pat [Guest] - 2011/05/04 - 18:53:20
My sister signed up with this company. at first the gas price was steady but on her second bill the amount skyrocketed. She was paying a lot more than ever before. So she called her gas company and they told her that since she signed the contract with the other company, they couldn't help her. She tried calling the company directly and they told her that because she signed the contract she was bound by it for 12 months. She had no choice but to stick with it until the contract was up. What a SCAM!! BE WARY OF THESE PEOPLE. The rep at her door told her the same bull, that gas prices were going up and that by signing with Direct energy that they coulde lock in the gas prices for her at today's rate. She got suckered in. I just had a rep from this company knock on my door today telling me that she wanted to be sure that I was getting my discount on my gas bill. I asked her what discount? She said that she was here to sign me up for a discount if I wasn't recieving it already. I told her I didn't know and that I would check my bill and since I have electronic billing I didn't have a hard copy on hand. She was so pushy. I couldn't get rid of her.I knew about the company and what they represent and yes I know that they have to make a living but not off my hard earned money. Let them go scam their family members and friends. Don't trust this company. I've read nothing but negative comments about this company.
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2011/09/13 - 20:15:32
[ hide comment ] - Guest [ Guest] - 2011/09/13 - 20:15:32
He/she is correct we don't scam people. We have a job to do whichbis lowering people bill by giving them this opportunity.because of people like you; you make are job by speaking about your bad experience. In actually you didn't have a bad experience you just wasn't interest. In that's fine but don't slam my company.
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/01/31 - 19:23:20
[ hide comment ] - Guest [ Guest] - 2012/01/31 - 19:23:20
OMG! If this is the mentality of the people that work for this company, good luck! I had to translate the above message into grammatical English. It should read: "He/she is correct. We don't scam people. We have a job to do--which is lowering people's bills, like yours. You make our job more difficult by talking about your bad experiences. In actuality, you didn't have a bad experience, you just weren't interested. That's fine to do this but don't slam my company." Now doesn't that make more sense?;-)
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/02/06 - 18:33:09
[ hide comment ] - Guest [ Guest] - 2012/02/06 - 18:33:09
Very disturbing to read such an illiterate response, pleae proof read your comments before posting if you want to come off as a professional representative of "your" company!
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/03/19 - 17:19:53
[ hide comment ] - Guest [ Guest] - 2012/03/19 - 17:19:53
Learn how to spell if you're going to post, please.
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[ show comment ] [ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:28:40
[ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:28:40
WHAT AN ASSHOLE YOU ARE ,, WHEN DE OFFER A FIXED RATE FOR 12 MONTHS ,,,THERE IS NO CANCELLATION FEE , WHICH MEAN THAT YOU CAN CANCEL AT ANYTIME IF YOU WANT,,,AND YOU ARE NOT LOCKED IT. LIARRRRRRRRRRRRRRR !!!!!!!!!!!!
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mark [Guest] - 2011/05/09 - 02:08:50
is not just gas,they are scamming electric customers in Pennsylvania as well.They also are under investigation in Connecticut for fraudulent business practices,so,you prolly work for them the way you are sticking up for them.Come to my door..bet you get something,but,it won't be a signature
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2011/05/09 - 19:58:43
[ hide comment ] - Guest [ Guest] - 2011/05/09 - 19:58:43
They came to my home - and were extremely professional. Gave me the direct quote on my rates, I get locked in for 12 months - 45 days before the end of that year, they notify me of what my new, floating rates will be, and ask if I want to auto-enroll. There is no fee for cancellation at any time. It's no different from a triple-play deal from your cable company, or what have you. They hope you'll stay on after the introductory rate, but there is no penalty for leaving. As long as you aren't lazy or inattentive, it's a great deal. Me - I plan to switch again after a year, and get a different discounted rate. I suppose if energy prices really fell through the floor, you are locked in to a higher rate. But I very much doubt that'll happen - my electricity rate dropped 25%.
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Ken [Guest] - 2011/05/11 - 10:08:29
I live in NJ and i signed up for direct energy as a supplier and my bill has reduced by about $40 a month and i can cancel at anytime with no penalties or fees i think this is a wonderful service that people should see what it is about before assuming there is some kind of scam
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Guest [Guest] - 2011/05/26 - 17:30:37
I actually went on an interview to be on of those agents...basically, they dont work for direct energy, rather direct energy is a client of theirs that pays them to bring in new business. They are not providing a public service because they only get paid if they are able to switch your supplier. They come up with some touchy punch line "my name is ... and I am here on behalf of direct energy to make sure you are receiving the discount on your most recent gas bill, grab your bill and I show you what I am talking about" Long story short, not a scam, they may save you money.. but I walked right out of that interview. Do your research always when people walk into your home or business. Dont let any one push you. They may save you money and there is not contract or cancellation fee, however, it is a joke i mean honestly a joke!! Who cares about a few cents anyways? One month they are cheaper, the next they are not. And you have visit the PUCO sight each month to find out if you are getting the best rate. Not worth it.
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Guest [Guest] - 2011/06/20 - 00:57:05
how would he give a qoute not knowing what the monthly use of gas is in the house hold? thats why he asks to see the most recent bill
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Maggie [Guest] - 2011/08/04 - 14:05:20
I just had a frustrating experience with this company. They sent me a flyer in the mail. It looks like a good deal so I was thinking of doing it, I put it aside to decide at a later time. I got a call today from them trying to sell it to me over the phone. They had the incorrect address which I can understand because I just got this phone number and get calls for the previous owner of the number all the time. They started wanting my address and I said that I would feel better filling out the flyer they sent me. The telemarketer put on her supervisor who was being so pushy it sent up all sorts of red flags. Not only was she being pushy, but also condescending, like how can you be so ridiculous. I ended up hanging up on them and now I don't think I will take them up on their offer even from the pamphlet.
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Guest [Guest] - 2011/08/04 - 17:39:04
I was just visited by one of these salespeople. Instead of telling me what he was there for, he claimed that there had been "complaints of power surges" in the area and wanted to see my latest PPL (my electric company) bill. When I said "I don't think so", he informed me that it was a state regulation and that I will be receiving mail and constant visits until I turn over the bill. I told him I would take my chances, since if there had been a problem with my bill or service, I would take that up with my provider, not a competitor. If this is a legitimate company contracting out to marketers, I hope they review their policies, because if they aren't scamming people, their salespeople are doing an excellent job of making it feel like they are.
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Curious about Electricity Suppliers. [Guest] - 2011/08/12 - 20:36:09
Maybe Direct Energy needs to fire their street marketing vendor.
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Tanisha [Guest] - 2011/08/17 - 21:50:19
I had a guy show up to my door trying to coax me. I told him I had to research it. He became irritated and gave up.
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Angie [Guest] - 2011/08/24 - 16:05:19
In your area it is deregulated which gives you the option of purchasing your gas supply from someone else other than you utility. There are several gas suppliers in the Columbia territory. You can go to www.puco.ohio.gov then select the apples to apples chart then select Columbia gas. You will see the Columbia rate at the top. Below they will show all the suppliers in your area and they offer fixed & variable rates & some do have cancel fees. These suppliers hire door to door people that sale for them. If someone is offering a discount off the utility rate make sure you find out for how long & what the rate will be after. Alot of these discounted rates are only for a few months. The utility will only have a variable & suppliers can offer both fixed & variable. Check to also make sure you are not already with a supplier in a contract where there is a fee. Anyone trying to sign up will not have any knowledge of this. 1. None of the suppliers are there because the utility sent them. 2. Anyone selling door to door should have a permit. 3. They are supposed to advise you of your company name.(You can file complaints against a supplier who you felt lied or enrolled you falsely by contacting the PUCO-Public Utility Commission of Ohio.)
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Bean [Guest] - 2011/08/31 - 16:23:52
Well I just had some guy working for My Choice Energy (but the lanyard said Direct Energy). He was like blah blah blah.... Sign this I am with the electric co. So I showed him my bill which is in my spouses name. I am a dumbass and signed it. He said someone would be calling my in 3 minutes. So in that time I saw it was a scam. He was at my neighbors house, I told him my husbadnd would be outraged at me for signing this without his consent and hearing that BS, So I told him I wanted out. He did give me his copy of the contract that I signed and tore it in half. I didnt answer when the people tried to call me 3 times in a row. I realy hope I am not screwed still. I will be irate if the f*^k me. We already cant afford crap as it is.
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Kelly [Guest] - 2011/09/04 - 19:04:48
Funny thing is on Sept.3 I received a letter from ComEd stating they received notice of my switch to a new electric supplier which is Direct Energy Services. I don't even know what they are talking about and never switch to anything. As a matter of fact I never even heard of Direct Energy..what the hell is going on here and what kind of scam is this.
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[ show comment ] [ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:34:33
[ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:34:33
HUHHHHHH...... GO AND LEARN SOMETHING ABOUT WHAT WE CALL AGGREGATION ....DUMB.
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THE TRUTH [Guest] - 2011/09/20 - 16:52:27
MOST PEOPLE dont pay attention to anything, lets say I ask YOU-- what recycling programs are in your area and which organizations run them? Bet you dont know. And it's in on YOUR block... YES the government DOES force deregulation, its a fact of law- this means theres like 20 companies that sell energy to your local provider, so you actually get to pick the cheapest one you idiots! So these middlemen companies get paid by those competing energy providers to sell that energy to you-- So you switch to a new provider, you save 40 bucks a month and the energy providers say THANKS middleman company for getting us that customer cuz we couldnt do it, were just energy providers... The MIDDLEMEN companies say '' whats the best way to get ppl cheaper energy packages and to tell them about it?'' " EUREKA!!! We'll send them door to door!" Some guy shows up tell about this shit YOU DONT KNOW ABOUT CUZ YOU DONT PAY ATTENTION TO ANYTHING I.E. MY OPENING QUESTION ABOUT YOUR LOCAL RECYCLING PROGRAM... Then the same idiots say " BEWARE OF THE SCARY PPL WHO KNOCK ON YOUR DOOR WITH TRENCH COATS TRYING TO SCAM YOOOOOUUU!!!..." then you make the job of some kid really hard. They press you at the door becasue you simply WONT GET OFF UR AZZ AND SIGN UP ON YOUR OWN...Plus they get paid on comission so if you sign up it'll be because they educated ur simple azz...so they just wanna get paid for their work, it is'nt a damn PSA--Plus u can switch back soon after if ya dont like it- So NO door to door sale ppl are not always scams and you all should something we dont always do, THINK.
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Duped [Guest] - 2011/09/23 - 01:24:37
I also made the mistake of being interviewed for a job with the 'marketing firm' that represents DE. They try to convince you that they're giving you a deal with a fixed rate as opposed to a variable, meaning that DE is 'stabilizing' your rate. This may be good, but what happens when the competitor lowers their variable rate below DE's fixed? You have a $50 cancellation fee if you don't like it. The morons who I followed for my second interview actually talked about how they target poor, 'stupid' people because they don't ask questions which force them to reveal themselves. They used words like 'retard' and 'bitch' to describe the people who actually questioned them and didn't fall for it.They're making money through carefully crafted deception, omitting whatever they can to coax some poor business owner or housing complex resident to sign on so they get a commission and a promotion up their '4 tier corporate structure.' Beware of these job opportunities on Monster, and beware of these representatives.
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candace [Guest] - 2011/10/13 - 16:08:56
These people just showed up at my door and I listened for a while. the gas is in my moms name and she doesn't live here, so she couldn't authorize it so the guy told me I could lie on the phone and say I'm her....I told him to leave.yea that sure does scream professionalism. It's a scam, this company was sued for false and forged contracts and fined....be weary.
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JessMess [Guest] - 2011/10/20 - 12:59:11
http://activegirl... Just wrote a blog post on it. I signed up for it, so i will keep you posted on what happens. Check it out!
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Shane [Guest] - 2011/10/24 - 16:37:32
I read your post and I have come to 2 conclusions. 1) you work for Direct Energy or some affiliate of this company. 2) you are either the owner or a former sales rep who was sent door to door and consider people who didn't sign idiots, morons and whatever other derogatory name you thought up. The truth is people are being scammed all over this country for their hard earned money. People don't trust people like you because you are so full of yourself. Maybe people could save a few bucks signing up with Direct Energy. The bottom line is, the reps who come to the door lead people to believe it is a scam because of their lack of professionalism. So before you call people morons and advise people THINK, maybe you should look in the mirror and say, what could I do better to help people. Your derogatory name calling and swearing is childish and uncalled for.
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[ show comment ] [ hide comment ] - Shondra Graves [ Guest] - 2011/11/20 - 15:50:19
[ hide comment ] - Shondra Graves [ Guest] - 2011/11/20 - 15:50:19
You are right. It is the salespeople that give people a bad feeling. The person you are referring to has said a lot of honest things, but the anger that took over this person caused him to lose the battle. People can save money when switching their utility company. Mainly because, every time there are competitors in a market every one in the market is forced to drop their prices. For a long time certain utility companies monopolized the market, therefore the new competition is a price relief for the consumers. Yes I do believe that people should be cautious of scams, but I don't think having door to door salespeople is a bad idea. The new technology wave has taken away our human contact with each other and door to door sales help preserve some of that.
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DE Customer [Guest] - 2011/12/09 - 20:56:30
The guy was sincerely trying to help. Direct Energy is the largest supplier of energy in North America. It really depends on what state you are in to determine whether or not its actually in your benefit to enroll in Direct Energy's program. In most cases it is. Check the above website and compare to your current bill to see if it is beneficial for you.
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[ show comment ] [ hide comment ] - ex direct energy customer [ Guest] - 2011/12/15 - 21:15:00
[ hide comment ] - ex direct energy customer [ Guest] - 2011/12/15 - 21:15:00
Scam company........they raise my rate way above what columbia gas charges!
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[ show comment ] [ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:38:46
[ hide comment ] - DARKHELLMASTER [ Guest] - 2012/01/11 - 16:38:46
IDIOT !!!!!!! COLUMBIA GAS OF CHANGES THERE RATE ON A MONTHLY BASIS.... YOU ARE PAYING A UTILITY COMPANY ,,,AND YOU DONT EVEN KNOW THAT THEY CHANGES THERE RATE EVERY MONTH !!!!!?????
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/01/19 - 20:03:02
[ hide comment ] - Guest [ Guest] - 2012/01/19 - 20:03:02
yes, I am an idiot for signing for direct energy.
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/03/19 - 17:27:38
[ hide comment ] - Guest [ Guest] - 2012/03/19 - 17:27:38
Learn how to spell if you're going to post, please.
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/03/23 - 20:57:04
[ hide comment ] - Guest [ Guest] - 2012/03/23 - 20:57:04
Who cares about spelling you idiot! I care about a choice in electric and or gas companies that say they can provide a cheaper household bill! I live in Illinois and have been getting Direct Energy mailings saying that they can provide cheaper electricity and a $50 Visa gift card. Also it is a subsidiary of Centrica pic and in fine print it states you will receive your gift card after signing on for a 12 month contract! Their letter does a flip from what you can actually read without the fine print at the bottom which states there is no cxl fee! Now that I've checked them out and watched a vidio from PHarris I believe they are a scam as well! So screw you Mr. ABC and your spelling as your missing the point entirerly! Hard working people want to save money and especially since the recession began! Why don't you go read a dictionary or something as your comments are getting on my nerves!
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[ show comment ] [ hide comment ] - Guest [ Guest] - 2012/03/23 - 21:04:44
[ hide comment ] - Guest [ Guest] - 2012/03/23 - 21:04:44
It just does not make common sense that a 3rd party would get involved to supply us cheaper gas and or electric prices. I want to save money like everyone else but after checking out this site and a few others with a simple google search I found the Direct Energy is a SCAM and though they say they will save me money for my monthly electric rate and give me a $50 gift card Visa, no cxl fee I've found that they Direct Energy is full of crap! Whomever keeps posting about spelling on here needs to go read the dictionary or something because nobody cares about your perfectly spelled comments! I'll call you Mr. ABC and an idiot that probably works for this company or at the very least is making money by posting your ignorant post. Do you know what ignorant means? It means you are uninformed! Got it! Cya!
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heath [Guest] - 2011/12/22 - 17:01:24
I signed up with Direct Energy 18 months ago thinking I would save on my gas bills. They are now charging me $.95 per ccf when Columbia gas rates are $.52 on a variable rate with no contract. They are a scam and not to be trusted.
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Guest [Guest] - 2012/01/05 - 08:16:22
We switched to DirectEnergy last year, got a locked in rate two times lower than the cheapest, most reliable competitor, have since extended our contract for a LOWER!! rate and couldn't be happier. Oh yeah, they sent me a $50 gift card for Christmas. Our electric bills here in the Texas heat dropped $110-150 a month. The biggest competitor comes door to door to get us to switch, asks to see a copy of our bill, and is blown away by the rate we get. Every time, they hand it back and make some comments about "I don't know how in the hell you got that low of a rate, but we can't go that low". One of the great things about directenergy is that when you refer somebody and they sign up, you get a $100 gift card. That was cool.
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Guest [Guest] - 2012/01/14 - 18:52:09
Direct Energy is a legitimate company. However the way they approach potential customers varies from professional to extremely suspicious. We actually had a gentleman from DE come to our home today, but he outright lied and claimed he was from ComEd and wanted to see our bill and needed our account number to check about a recent discount. Ironically, his uniform and identification stated he was from Direct Energy... We even asked him if this had anything to do with switching companies and again he lied and said he was from ComEd and that we would be with the same company. We do paperless bills which means the only way we can access our account number (unless we write it down) is via phone (it's not on the emailed bill) with ComEd. When he realized this, he asked if we could call ComEd to get the account number. Why does a ComEd rep need to come to my home to get my ComEd account number? And why doesn't this ComEd rep know that the ComEd offices are closed on Saturday so we wouldn't be able to call for anything having to do with our account? The company itself is not a scam. It is a legitimate, established company. However many of the reps are very untrustworthy and will even outright lie to you. If you think their rates will benefit you then by all means don't be afraid to switch to them as they are a real company. Just be careful and do your research otherwise if you're trusting enough to just hand over your info you'll end up signed up with a company you didn't want to be with. That's sort of common sense though.
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Christine [Guest] - 2012/01/19 - 21:56:09
Wow, are you dumb. These suppliers DO work with your energy company to lower your rates. Most of them are Fortune 500 hundred companies. You people are the reason they say "stupid Americans". If you did ANY research at all or WATCHED THE NEWS you would see that the government has deregulated energy based on our pathetic pleas to save us money which is why there are third party suppliers in the first place. Everyone asks for a discount and then doesn't trust it when it comes. Look on the back of your bill under "power supply" (if you are an ameren customer) and the power company TALKS about how third party suppliers save you money. Better yet call your power company and they'll tell you the same thing. They LIKE third party suppliers because they buy the power (gas or electric) ahead of time and in bulk so the power company makes money (lots!!!) right away. And the reason that brave young rep was at your door was because the power company sends you mail about third party suppliers which you clearly don't read, has commercials that you fast forward through on your TiVo, and makes calls to your house phone that no longer exists because you've decided to just use your cell and sign up for a no contact list from telemarketers. No wonder you know nothing about anything! I'm glad you'll be paying more than the rest of us who ACTUALLY PAY ATTENTION to whats going on in the world. I'm smiling at the thought of you smugly patting yourself on the back for "avoiding this scam" while the rest of us pay less for the EXACT same thing. Ha. It really is hilarious.
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daniel [Guest] - 2012/01/25 - 13:14:34
beware of this company and keep them away . all they need is to rip off your money.
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Julia [Guest] - 2012/01/27 - 14:57:50
Apparently, Direct Energy is doing phone solicitation also. My elderly aunt must have said "yes" to them on the phone (she's 86 and very forgetful). I noticed her con ed bills (New York City) were going way up - she uses no electronics etc. I can't say it's a complete scam but it certainly will not save you money. Do not go with Energy Direct.
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Jessica [Guest] - 2012/02/06 - 13:30:18
I DISAGREE.. I HAVE SIGNED UP WITH DIRECT ENERGY AND I AM PLEASED WITH MY BILL. THE PERSON THAT APPROACHED ME WAS EXTREMELY KNOWLEDGABLE AND PROFESSIONAL. I DID MY RESEARCH BEFORE FILLING OUT ANYTHING AND IT LOWERED MY BILL SIGNIFICANTLY.
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David [Guest] - 2012/02/11 - 09:02:57
This is a scam They tell you you can money for a year once your year is up the charge you more then your regular electric company will charge you for example I found out i was paying direct energy 10.3 per kwh while the my regular electric was only charging me 9.076kwh be careful cancel all account asap this is a scam
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Guest [Guest] - 2012/02/11 - 09:12:49
This company is a scam they come to your door and tell you are going to save you money you sign a contract for a year. And you ask them what do you after the year they tell you nothing then after that year is up they begin to charge you more then your regular electric company does I know I just found out I was paying 10.35 per kwh as my regular electric company was only charging me 9.076 per kwh. Cancel Direct Energy asap it is a scam if you want to pay more money for your electric bill.
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Patricia Putt [Guest] - 2012/02/23 - 02:25:35
this is the biggest rip off ever, all you do is give them your ppl acct. number, they auto. sign you up, it is crap, I have made my complaint to them, to remove this I never signed up or agreed to this program. am waiting to hear from someone with authority automatically enrolled me. DO NOT GIVE ANYONE YOUR ACCT. #. i JUST FOUND OUT TODAY WHY MY BILL WAS SO HIGH!!!!!!! IT IS A SCAM
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BOB [Guest] - 2012/02/27 - 18:15:43
They promice to take of Rider RC Rider RE Rider AERR Charge and save you 20-30% of current bill.
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Mary [Guest] - 2012/03/10 - 20:27:31
THIS IS A SCAM... I was looking for a job - these people found my resume and asked me to come by their office. I showed up for an interview and they took me out for a 7 hour joy ride or "field experience." They have a "system" to lure people into buying their sales pitch (now it is called SPARK) instead of Direct Energy. They are terrible people who are trapped in a pyramid scheme. Each sale they make earns them $25. They are based in independence ohio called the Better Business Consultants, and have various contracts (AT&T, SPARK, Direct Energy, etc). They sell other people's products and have no affiliation with these other companies. AVOID THEM AT ALL COSTS... The other people at the job interview had no idea what was going on or where they were going. If they contact you or email you to come in for a job interview RUN HOME...
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teena [Guest] - 2012/03/12 - 14:47:03
"toyed" with him & he's the *sshole?!?! You guys are PUSHY & don't take "I'm not interested" as a good enough answer. give me a break.
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b lira [Guest] - 2012/03/14 - 01:36:47
I had the most horrific encounter with one of their sales people just this afternoon. Now just to start off, I HATE door to door sales people. When he arrived to my house, he 1)did not introduce himself to me, but my dog was barking and he wanted to know what kind of dog it was, I responded with "thats not important, what are you trying to sell me".. He insisted on knowing what kind of dog it was, so I put it in the other room. After I did this I asked again what he wanted.. He said that he was sent to look at my energy bill to see if he could get me a discount. I told him "that wasnt happening" he then said "if it were me, I would want to save $ on my bill and I said "good for you, but Im not interested." He looked at me funny like he didnt understand what I said. So I asked him "you look confused" He then said that I was "stupid" for not taking advantage. I then proceeded to walk onto my porch where he was standing and I asked him for his name. he threw his ID badge in my face and said "this is my name" I snatched the id badge from him as he tried to run away. So I had to track his info down from my not so lucky neighbors that signed up with him and called the cops and his "shady" employer. If anyone knows a more direct way to contact these people, please let me know I had to call the police about this man and am filing charges for assault. This is the craziest, most surreal situation I have ever been in. If anyone can help, I sure could use it!
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b lira [Guest] - 2012/03/14 - 01:41:46
Let me also add that although the company may be based out of Ohio, when you call their contact #, all calls are redirected to guess what...? INDIA... What a surprise. I was trying to lodge a complaint against the sales person (the punk) who threw his badge in my face. All they could do is receive my information and forward it to their "investigations dept" Who knows if I'll ever find out who that little punk was, but Im crossing my fingers that I see him again.
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Chris [Guest] - 2012/03/17 - 14:22:54
Thank you for all of your posts. One of the scam agents showed up to my door. When i told him i am not interested, he told me he was not selling amything. Yeah right. When i turned him away, he told me hewas there as a service. So that national grid doesn't jack my rates up. yeah like he really cares.
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Guest [Guest] - 2012/03/17 - 23:18:17
u guys r all idiots!!!!!!!!!!!
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Guest [Guest] - 2012/03/17 - 23:20:07
the companys based out of ohio nuff said!
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blueblelle [Guest] - 2012/03/31 - 17:33:16
Someone came to my door a few minutes ago stating he was asking if I got a discount on my Ameren bill, I, too, am careful about this type of thing. He said he wanted to sign me up for 20% off my bill. I asked if there was a way for me to call in the office and have it done. He asked if I had a computer and that I could go to www.direct energy. I then checked google. Thanks for comments.
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blueblelle [Guest] - 2012/03/31 - 17:52:58
Sure sounded like someone from a foreign land.
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Guest [Guest] - 2012/04/09 - 16:24:39
Two people showed up at my door wanting to do an "energy check." I never let strangers come into my house and don't conduct business at the door. Besides which, ours is an all-electric home and doesn't have any gas connection, ha.
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